
FAQs

We Have Answers
To get started with WavexPay, we require the following documents:
- PAN Card of the business owner
- GSTIN (if applicable)
- Business Registration Certificate (for LLP, Pvt Ltd, etc.)
- Bank Account Details (bank statement or passbook)
- Website or Mobile App URL
Yes, you can easily initiate refunds from your WavexPay dashboard. Once a refund is initiated, the amount is typically credited back to the customer’s account within 5-7 working days.
Yes, WavexPay is PCI-DSS Level 1 compliant, the highest security standard for payment card transactions. This ensures that all cardholder data is securely handled and protected from fraud and theft.
Yes, WavexPay offers customizable payment pages that you can tailor with your logo, color scheme, and brand guidelines. This allows you to provide a seamless, branded experience for your customers.
WavexPay provides easy-to-use APIs and SDKs for seamless integration with your website or mobile app. Detailed integration documentation is available to guide developers through the process.
Yes, WavexPay integrates seamlessly with popular e-commerce platforms such as Shopify, WooCommerce, Magento, and more. We offer easy-to-use plugins to simplify integration.
Yes, WavexPay can be integrated with popular CRM and ERP systems. This helps streamline customer management, inventory tracking, and financial reporting.
Refunds are typically only processed for completed transactions. If a payment fails, no amount is charged to the customer, and therefore, no refund is necessary.
If you need to update your business information, such as the name, contact details, or bank account, simply login to your account and navigate to the Settings section. You can update your details directly or contact our support team for assistance.
Yes, WavexPay is designed to handle high transaction volumes efficiently, providing businesses with fast processing times, minimal downtime, and the capacity to scale with your growth.
Yes, WavexPay ensures customer data is encrypted and protected.
Yes, choose specific alerts under Notification Settings
Use the Invoices feature to create, customize, and send invoices.
Yes, configure webhooks in the Developer Settings.
Account activation typically takes 1-3 business days after document verification.
WavexPay supports languages like PHP, Python, Java, .NET, and more.
Reach us via email, phone, or live chat available on the website.
WavexPay does not allow onboarding for... [adult content, gambling, crypto, etc.]